Skyrocketing returns overwhelm support and destroy margin via manual processing.
An automated returns portal that processes claims, enforces warranty logic, and routes labels without humans.
Return rates have climbed past 19% while monolithic platforms throttle conversion. We build headless storefronts and automate reverse logistics so growth does not erase your margin.
Skyrocketing returns overwhelm support and destroy margin via manual processing.
An automated returns portal that processes claims, enforces warranty logic, and routes labels without humans.
Monolithic platforms cannot hit the load speeds mobile conversion needs.
A decoupled headless storefront on Next.js with sub-second loads, reading from the core engine.
Legacy ERPs cannot handle customer-specific pricing and procurement.
A middle layer that integrates the legacy ERP with a modern storefront for dynamic B2B pricing.
Storefront, fulfillment, and returns on one connected flow.
Every order moves from checkout to dispatch through the same pipeline, so inventory, labels, and tracking stay in sync instead of living in five disconnected tools. Status updates write back to the storefront the moment a parcel ships.
Average online return rates have climbed to 19 to 20.5%, more than double physical retail, with apparel up to 40%.
The headless market is growing near 19% a year as merchants deploy fast custom front-ends with specialized back-end logic.
B2B distributors are shifting to AI-first platforms to automate tiered pricing and inventory routing.
Average online return rate, double the physical-store rate
Eightx, 2026
Total value of merchandise returned in U.S. retail in 2025
NRF, 2026
Operational cost to process a single returned item
Branvas, 2026
Margin increase from AI-optimized dynamic B2B pricing
McKinsey, 2026
Figures describe the e-commerce market, not Techtiz engagements. Sources: Eightx, 2026; NRF, 2026; Branvas, 2026; McKinsey, 2026.
A decoupled Next.js front-end with sub-second loads, reading from your commerce engine.
A portal that processes claims, enforces policy, and issues shipping labels without manual support.
Bi-directional sync so inventory, fulfilment, and product data stay aligned.
Live, tiered pricing pulled from your ERP and shown to authenticated buyers.
Two builds where the work was in the parts that do not demo.
Why it is relevant: a platform with payments and ownership at its core, the transactional integrity commerce demands.
Why it is relevant: a marketplace product integrating live booking and inventory, the commerce-ops reality.
If your SLED scope includes public-facing commerce or procurement portals, we build it behind the prime. The boundary is fixed on purpose.
NDA-first, subcontract-only. We work behind the prime, under your brand. We do not pursue prime contracts and we never face the agency.
Accessible and integrated. WCAG 2.1 AA storefronts that connect securely to legacy financial and inventory systems.
Capability over claims. Headless commerce, automation, and ERP integration mapped to your bid's scope.
Not necessarily. If you lack an in-house product team, optimizing a modern SaaS platform is safer. Headless is required when you have complex multi-brand needs or require extreme front-end customization.
We deploy operational automation that handles return approvals, enforces your policy rules, and issues shipping labels instantly, removing the labor cost of manual handling.
No. We architect a parallel system so your new custom storefront communicates bi-directionally with your existing inventory system via robust APIs.
Yes. We integrate a pricing orchestration layer that pulls live, tiered pricing directly from your ERP to display specific rates to authenticated users.
Tell us where the margin leaks, returns or conversion. We will tell you what to build first.