Industries · E-commerce

Fast storefronts, fewer returns eating margin

Return rates have climbed past 19% while monolithic platforms throttle conversion. We build headless storefronts and automate reverse logistics so growth does not erase your margin.

Headless Reverse-logistics B2B pricing
A packing station with a tablet showing an order-routing flow beside labeled, ready-to-ship parcels on a bright desk
Cart to doorstep, one flow
Built with
Next.js Shopify Plus commercetools GraphQL 3PL APIs PIM
Where it hurts · what we build

Different commerce models, different bottlenecks. We match the build.

DTC brands
Operational automation
The pain

Skyrocketing returns overwhelm support and destroy margin via manual processing.

What we build

An automated returns portal that processes claims, enforces warranty logic, and routes labels without humans.

Read the case study
Omnichannel retail
Customer-facing app
The pain

Monolithic platforms cannot hit the load speeds mobile conversion needs.

What we build

A decoupled headless storefront on Next.js with sub-second loads, reading from the core engine.

Read the case study
B2B distribution
Parallel system
The pain

Legacy ERPs cannot handle customer-specific pricing and procurement.

What we build

A middle layer that integrates the legacy ERP with a modern storefront for dynamic B2B pricing.

Read the case study
One order, end to end

Storefront, fulfillment, and returns on one connected flow.

For DTC brands, omnichannel retailers, and B2B distributors stitching together carts, ERPs, and 3PLs.

Every order moves from checkout to dispatch through the same pipeline, so inventory, labels, and tracking stay in sync instead of living in five disconnected tools. Status updates write back to the storefront the moment a parcel ships.

Connects to Shopify PlusERP3PL / WMSWebhooks
Diagram: an order screen connects through fulfillment and label steps to a shipped parcel, joined by cyan flow lines
Checkout → shipped
Where the sector is heading
Margin pressure · 2026
20 %

Returns are eating profit

Average online return rates have climbed to 19 to 20.5%, more than double physical retail, with apparel up to 40%.

Source: 2026 returns reporting
Architecture
Headless

Brands decouple to move faster

The headless market is growing near 19% a year as merchants deploy fast custom front-ends with specialized back-end logic.

Source: 2026 headless market data
B2B
AI-first

Distributors automate complex pricing

B2B distributors are shifting to AI-first platforms to automate tiered pricing and inventory routing.

Source: 2026 industry analysis
The cost of standing still

What returns and slow storefronts cost.

19–20.5 %

Average online return rate, double the physical-store rate

Eightx, 2026

$849.9B

Total value of merchandise returned in U.S. retail in 2025

NRF, 2026

$17–29

Operational cost to process a single returned item

Branvas, 2026

5–7 %

Margin increase from AI-optimized dynamic B2B pricing

McKinsey, 2026

Figures describe the e-commerce market, not Techtiz engagements. Sources: Eightx, 2026; NRF, 2026; Branvas, 2026; McKinsey, 2026.

What we build

Four things we build for commerce.

01

Headless storefront

A decoupled Next.js front-end with sub-second loads, reading from your commerce engine.

02

Automated returns

A portal that processes claims, enforces policy, and issues shipping labels without manual support.

03

3PL / ERP / PIM integration

Bi-directional sync so inventory, fulfilment, and product data stay aligned.

04

B2B pricing orchestration

Live, tiered pricing pulled from your ERP and shown to authenticated buyers.

For U.S. SLED prime contractors

Procurement and storefront software, as your subcontractor.

If your SLED scope includes public-facing commerce or procurement portals, we build it behind the prime. The boundary is fixed on purpose.

NAICS 541511 541512 541519
See SLED Subcontracting

NDA-first, subcontract-only. We work behind the prime, under your brand. We do not pursue prime contracts and we never face the agency.

Accessible and integrated. WCAG 2.1 AA storefronts that connect securely to legacy financial and inventory systems.

Capability over claims. Headless commerce, automation, and ERP integration mapped to your bid's scope.

FAQ

E-commerce software, answered.

Do we need to go headless to fix our slow website?

Not necessarily. If you lack an in-house product team, optimizing a modern SaaS platform is safer. Headless is required when you have complex multi-brand needs or require extreme front-end customization.

How can software reduce our massive return costs?

We deploy operational automation that handles return approvals, enforces your policy rules, and issues shipping labels instantly, removing the labor cost of manual handling.

Will going headless break our current inventory management?

No. We architect a parallel system so your new custom storefront communicates bi-directionally with your existing inventory system via robust APIs.

Can our B2B customers see their specific negotiated pricing online?

Yes. We integrate a pricing orchestration layer that pulls live, tiered pricing directly from your ERP to display specific rates to authenticated users.

Start the conversation

Sell faster, return-proof your margin

Tell us where the margin leaks, returns or conversion. We will tell you what to build first.

Scope a commerce build